About BizFirst

Built different.
By design.

We started BizFirst because we kept seeing the same problem: companies paying top dollar for recruiting firms that treated them like a number. So we built the firm we wished existed.

3:1
Clients per
Delivery Lead
94%
Placement retention
beyond 90 days
60+
Years combined
recruiting experience
25+
Clients served
to date
Jeff Packard, Founder & CEO of BizFirst
How We Got Here

20 years on the client side.
Then we built something better.

Jeff Packard spent two decades leading large consulting and delivery teams at NTT DATA, Accenture, and KPMG. He was the hiring manager, the one calling recruiting agencies, the one sitting through candidate after candidate who didn't fit. He saw how the model was broken from the inside.

The pattern was always the same: sign a contract, get handed off to a junior recruiter juggling 25 other clients, wait weeks for submissions that missed the mark. The firms charged premium fees but delivered commodity service.

BizFirst was built to fix that. Small team. Senior people. Real accountability. Every Client Delivery Lead manages just 3-4 accounts, backed by 60+ years of combined recruiting experience across the team.

I built BizFirst to be the recruiting firm I wished existed when I was a hiring manager -- one where the person you talk to on day one is the same person managing your search on day thirty.
Jeff Packard, Founder & CEO
Boutique by Design

Small team. Deep engagement.
That's the whole point.

Most recruiting firms scale by adding clients per recruiter. We scale by adding recruiters per client. The result is a model where senior people stay close to every search.

3:1

Clients per Delivery Lead

Industry average is 20-30 clients per account manager. Our Delivery Leads carry 3-4 accounts. That means real attention, same-day responses, and someone who actually knows your business.

Same-day responses

When you send an email or leave a voicemail, your Delivery Lead responds the same business day. Not a coordinator. Not a chatbot. The person running your search.

Senior people on every engagement

Your search is led by experienced professionals who've placed hundreds of candidates. The person who scopes your engagement is the same person who delivers results.

Who You'll Actually Work With

Two people you should know

At most firms, the person who sells you is different from the person who serves you. At BizFirst, the people on this page are the people on your account.

Jeff Packard, Founder & CEO

Jeff Packard

Founder & CEO · Dulles, VA

Jeff brings more than 20 years of experience leading large-scale consulting and technology delivery teams at NTT DATA, Accenture, and KPMG. He's been the hiring manager, the program lead, and the executive sponsor -- so he understands what good recruiting looks like from the client's chair.

He founded BizFirst in 2024 to build a firm that operates the way he always wanted his recruiting partners to work: small teams, senior attention, and real accountability for outcomes. Jeff is involved in every client engagement, from scoping through ongoing delivery.

The best recruiting relationships feel like an extension of your own team. That's what we're building here.
Ian Bobbitt, Head of Client Delivery

Ian Bobbitt

Head of Client Delivery · Indianapolis, IN

Ian leads the Client Delivery team, which is the operational core of BizFirst. He makes sure every engagement runs on schedule, every candidate is vetted properly, and every client gets consistent follow-through from kickoff to placement.

Before joining BizFirst, Ian held strategic account management roles at Kinney Group and other technology firms. He earned a B.S. from Indiana University Bloomington with majors in Marketing, Professional Sales, and Entrepreneurship.

How Our Team Works

Three roles. One connected team.

Every BizFirst engagement is supported by a tight team with clear ownership.

Client Delivery Leads

Your single point of accountability. They own the relationship, manage each search, and are the person you call when you have a question. Each Delivery Lead manages just 3-4 client accounts.

Recruiter(s)

The sourcing engine behind every engagement. Recruiters identify, screen, and vet candidates using a mix of direct outreach, AI-powered sourcing, and industry networks. Every submission is personally reviewed.

Founder & CEO

Jeff stays close to every engagement, not as a figurehead, but as an active participant. He's available to clients directly and involved in strategy, scoping, and quality reviews across the portfolio.

What Clients Say

Results that speak for themselves

★ ★ ★ ★ ★
After moving to PartnerHire, we filled 12 roles in six months at about one-third less cost than our previous recruiting firm.
Tom B., VP, Operations · Mid-Market Technology Company, New York
★ ★ ★ ★ ★
BizFirst understood our requirements from day one. The candidates they presented were exactly what we needed, and the team was responsive throughout the entire process.
CEO · Federal Systems Integrator

Ready to work with a team
that actually knows your business?

We'll learn about your hiring goals and team culture, and together figure out the right approach, timeline, and investment.

Start a Conversation
Download our Service Guide (PDF)